Terms and Conditions

1. Who may use Testgrity

You must be at least 18 years old and legally able to enter into a contract. If you use Testgrity for an organisation, you confirm that you are authorised to accept these Terms for that organisation. In these Terms, “you” includes that organisation where applicable.

If your organisation has entered into a separate written agreement with us for the Service, that agreement prevails to the extent of any inconsistency with these Terms.

2. The Service

Testgrity helps users design, record, execute, and review automated tests for Microsoft Dynamics 365 and Power Apps. Features may include browser recording, test execution, screenshots, video, traces, reports, and integrations with third-party services.

The current version of Testgrity is offered as a public beta and is available free of charge. Beta access is provided for evaluation and feedback while we continue to develop and improve the Service.

We may improve, replace, or discontinue features over time. We will give reasonable notice of a material reduction to paid core functionality where practicable. Features identified as beta, preview, experimental, or planned may change and may be less reliable than generally available features.

3. Accounts and workspace administration

You must provide accurate account information, keep your sign-in credentials secure, and promptly tell us if you suspect unauthorised access. You are responsible for activity performed through your account unless it results from our breach of these Terms or failure to use reasonable security measures.

Workspace owners and administrators control membership, roles, connected environments, artifact settings, and other workspace configuration. Your organisation is responsible for choosing appropriate administrators and managing user access when a person changes roles or leaves the organisation.

4. Acceptable use

You must not, and must not help another person to:

• use the Service or access an environment without permission;
• break the law, infringe another person's rights, or process data without a lawful basis;
• introduce malicious code, disrupt the Service, bypass security or usage controls, or attempt unauthorised access;
• probe, scan, or test the vulnerability of the Service without our prior written permission;
• reverse engineer or copy the Service except to the extent that the law does not allow that restriction;
• resell, sublicense, or provide the Service to third parties unless we have agreed otherwise in writing; or
• use the Service to develop or train a competing product, or place an unreasonable load on the Service.

5. Connected environments and test execution

You are responsible for every Dynamics 365, Power Apps, or other environment you connect and for ensuring that you have authority to access it, automate actions in it, and process its data. You control which tests run and where they run.

Automated tests can create, change, or delete records and may trigger workflows, notifications, integrations, or other business processes. Before running a test, you should review its steps, use a suitable non-production environment where appropriate, restrict the permissions of test accounts, and maintain appropriate backups. We are not responsible for changes that a test performs as instructed by you, except to the extent caused by our failure to provide the Service with due care and skill.

6. Your content and data

You retain ownership of test cases, recordings, configuration, results, artifacts, issue reports, and other content you submit to the Service (“Customer Content”). You give us a limited, non-exclusive licence to host, copy, process, transmit, and display Customer Content only as needed to provide, secure, support, and improve the Service and to meet our legal obligations.

You are responsible for Customer Content, including its accuracy, legality, and the permissions required to use it. Test artifacts can capture personal, confidential, or production data visible during a run. You should minimise sensitive test data and choose artifact, access, and retention settings appropriate to your organisation.

Our collection and handling of personal information is described in our Privacy Policy.

7. Third-party services

The Service may interoperate with Microsoft, GitHub, or other third-party products. Your use of a third-party product is governed by your agreement with its provider. We do not control those products and are not responsible for their availability, security, or changes. You authorise us to exchange information with a third-party service when you or your administrator enables that integration.

8. Our intellectual property

We and our licensors own the Service, including its software, design, documentation, branding, and all related intellectual property rights. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service during your account or subscription term.

If you provide feedback, you allow us to use it without restriction or payment, but we will not identify you publicly as its source without permission.

9. Fees and taxes

The current public beta is free of charge. We may introduce paid plans or fees in the future, but we will give reasonable advance notice before doing so. You will not be charged unless you affirmatively choose a paid plan or otherwise agree to the fees.

If paid plans are introduced, fees, billing periods, usage allowances, taxes, and payment terms will be shown before you subscribe or set out in an order or separate written agreement.

10. Availability and support

We aim to provide a reliable and secure Service, but uninterrupted or error-free operation is not guaranteed. Maintenance, security events, internet or cloud-provider failures, and circumstances outside our reasonable control may affect availability. Any service levels or support commitments apply only if stated in a separate written agreement.

11. Suspension and termination

You may stop using the Service at any time, subject to any agreed subscription or order terms. We may suspend access where reasonably necessary to address a security risk, prevent material harm, comply with law, respond to non-payment, or investigate a material breach. Where practicable, we will notify you and limit the suspension to what is necessary.

Either party may terminate these Terms if the other party materially breaches them and does not remedy the breach within 30 days after written notice, unless the breach cannot reasonably be remedied. We may terminate immediately for serious unlawful or abusive use.

When access ends, your right to use the Service ends. Subject to legal, security, and technical requirements, we will provide a reasonable opportunity to export Customer Content where an export feature is available. We may then delete Customer Content in accordance with our retention practices. Provisions that by their nature should continue will survive termination.

12. Consumer rights and warranties

Nothing in these Terms excludes, restricts, or modifies a consumer guarantee, right, or remedy that cannot lawfully be excluded, including under the Australian Consumer Law.

To the maximum extent permitted by law, and subject to those non-excludable rights, the Service is provided on an “as available” basis. We do not promise that every test will identify every defect, that generated or recorded steps will always be accurate, or that the Service will meet every particular business, regulatory, or compliance requirement.

13. Liability

To the maximum extent permitted by law, neither party is liable to the other for indirect or consequential loss, loss of profit, revenue, goodwill, anticipated savings, or business opportunity, except where that loss could not lawfully be excluded.

Subject to non-excludable rights, each party's total aggregate liability arising out of or relating to the Service is limited to the fees paid or payable for the Service during the 12 months before the event giving rise to the claim. This limit does not apply to fraud, wilful misconduct, infringement of the other party's intellectual property rights, breach of confidentiality, or a liability that cannot lawfully be limited.

Where the Australian Consumer Law allows liability for a failure to comply with a consumer guarantee to be limited, our liability is limited, at our option, to supplying the affected services again or paying the reasonable cost of having them supplied again.

14. Changes to these Terms

We may update these Terms to reflect changes to the Service, our business, or the law. We will post the updated Terms and change the date above. If a change materially reduces your rights, we will give reasonable advance notice where practicable. The updated Terms apply from the stated effective date. If you do not agree to a material change, you may stop using the Service before it takes effect, subject to any separate agreement.

15. Governing law and disputes

These Terms are governed by the laws of Victoria, Australia. The parties submit to the courts of Victoria and courts entitled to hear appeals from them. Before starting court proceedings, each party agrees to give the other written notice of the dispute and attempt in good faith to resolve it, except where urgent interim relief is needed. Nothing in this section limits rights you may have under applicable consumer law.

16. General

Neither party may assign these Terms without the other's prior written consent, which must not be unreasonably withheld. We may assign them as part of a merger, reorganisation, or sale of all or substantially all of the relevant business, provided this does not materially reduce your rights. If part of these Terms is unenforceable, the remaining provisions continue. A delay in enforcing a right is not a waiver. These Terms and any documents incorporated into them form the entire agreement about the Service unless the parties have signed a separate agreement.

17. Contact us

Questions about these Terms may be sent to: